Refund and Cancellation Policy

Refund & Cancellation Policy

At KAKA FASHION, customer satisfaction is our priority. Please read our refund and cancellation terms carefully before making a purchase.

🛍️ Order Cancellation

• Orders can be cancelled within 2 hours of placing the order by contacting us via email or phone.

• Once the order is processed or shipped, it cannot be cancelled.

💸 Refund Policy

• We offer a 2-day money-back guarantee from the date of delivery.

• Refunds are only applicable if:

  • The product is unused and in original condition

  • The product is damaged, wrong, or defective

• Customers must share photo/video proof of the issue within 48 hours of delivery.

🔄 Return Process

1. Email us at babasadgamingff@gmail.com with your Order ID and issue details.

2. Our support team will verify and guide you through the return process.

3. The product must be shipped back by the customer (if applicable).

4. After inspection, refunds will be processed to the original payment method within 5–7 working days.

❌ Non-Refundable Items

• Sale or discounted items

• Used, damaged, or altered products

• Items returned after the refund period

📞 Need Help?

For any queries or issues, feel free to contact us:

📧 Email: babasadgamingff@gmail.com
📞 Phone: +91 83035 88349